Cancellation Policy

Thank you for choosing Brevibo. This Cancellation Policy outlines the procedures for cancelling orders placed through https://Brevibo.com. Please read this policy in conjunction with our FAQ and Return & Refund Policy.

Please note that nothing in this Cancellation Policy is designed to exclude, restrict, or override any statutory consumer rights that cannot be legally waived in your jurisdiction.

1. Cancellation Window

If you need to cancel your order, please email us at service@brevibo.com within 12 hours of placing it. Be sure to include your order number and the specific details of your request.

2. Fulfilment and Cancellation Limitations

We will strive to accommodate your cancellation request, provided that your order has not yet entered the fulfilment process.

However, please note that cancellation is not guaranteed once an order has been processed, packed, or dispatched. If your order has already shipped, we invite you to review our Return & Refund Policy for available options.

3. Cancellation Refunds

Once a cancellation is approved, refunds are typically issued within 5–10 business days. Please be aware that your bank, card issuer, or payment provider may require additional processing time before the funds appear in your account.

Refunds will be returned to the original payment method whenever possible. If your original payment method is no longer active, please reach out to us so we can arrange an appropriate alternative.

4. Statutory Rights

Nothing in this Cancellation Policy is intended to limit or override any mandatory consumer protections or rights that cannot lawfully be waived in your region of residence.

5. Contact Information

Should you have any questions regarding order cancellations, please contact us using the details below:

  • Brand: Brevibo

  • Website: https://Brevibo.com

  • Store Operator: Sichuan Yuchuan Tongxing Business Information Consulting Co., Ltd.

  • Legal Entity: Sichuan Yuchuan Tongxing Business Information Consulting Co., Ltd.

  • Registered Address: Room 200-22, Building 3, No. 47 Mian'an Road, Fucheng District, Mianyang City, Sichuan Province, China

  • Unified Social Credit Code / Tax Identification Number: 91510703MAKMKTHE42

  • Legal Representative: Liu Yunchuan

  • Customer Service Email: service@brevibo.com

  • Customer Service Phone: +1 6292463843

  • Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (GMT+8)

For order-related enquiries, please include your order number and the email address used at checkout.